Disappointing Payless Car Rental Experience in San Diego Itinerary

A three-day, two-night adventure. Since I purchased the tickets rather last minute, I went straight to the Southwest Airlines website for booking. There were only a couple of days left before departure, and time was ticking. Renting a car from Costco seemed like a solid deal at around $200 for about three days.

Disappointing Payless Car Rental Experience in San Diego Itinerary
Disappointing Payless Car Rental Experience in San Diego Itinerary

After securing my flight tickets, the airline kindly sent me a link offering discounted car rentals. Curious, I clicked on it and discovered a rental company named Payless—a name I’d never come across before. The estimated price flashed on the screen: a mere $166. It was significantly cheaper than the over-$200 quotes from other companies.

Disappointing Payless Car Rental Experience in San Diego Itinerary
Disappointing Payless Car Rental Experience in San Diego Itinerary

Given my past experiences in the U.S., where renting cars had always been smooth sailing, I assumed they were all cut from the same cloth. In hindsight, this seemingly attractive price was the first sign of trouble lurking ahead.

### 1. **The Airport Tax Trap**
It wasn’t exactly a scam, but upon landing, I hopped onto the airport shuttle bus heading to their counter. As expected, they pitched an “upgrade” option—but then dropped the bombshell: a 40% airport tax. This bumped up the total cost considerably. At the time, though, I shrugged it off, rationalizing that high taxes are par for the course in California.

### 2. **Insurance Shock**
I usually go for full coverage when renting a car, so I wasn’t prepared for the sticker shock when this company quoted $50 per day for insurance. To make matters worse, the car turned out to be a clunky old Kia—hardly worth the premium rate. For comparison, I’d rented a sleek Nissan from Avis previously, with full insurance costing just $39 per day. Adding insult to injury, the final bill included numerous hidden charges beyond the daily $50 insurance fee.

### 3. **The Car’s Condition**
While I may not be a car expert, even I could tell that a Kia is among the most basic models available. Calling it an “upgrade” felt like a stretch. Inside, the car reeked of something unpleasant, and there was noticeable air leakage while driving. It was barely serviceable for navigating within San Diego city limits.

### 4. **An Astronomical Bill**
Initially, the website promised a tempting estimate of $166. Even factoring in insurance, I figured the total wouldn’t exceed $300. Boy, was I wrong! By the end of the three-day rental period, the grand total came to a staggering $497! The base rental fee was a modest $20 per day, but once you added insurance, taxes, and sundry fees, the costs spiraled out of control.

In conclusion, I cannot recommend this car rental company under any circumstances. If you’re dining downtown in San Diego, consider taking a taxi instead. The city has a noticeable homeless population, and parking can be both exorbitantly expensive (starting at $30 for temporary spots) and nearly impossible to find.

On a brighter note, the ocean views in San Diego are absolutely breathtaking!

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